Can technology humanize the workplace?

As smart machines replace human labor, how do workers stay relevant and essential? Author Edward Hess, professor of business administration at the University of Virginia, argues, “To stay relevant, we need to excel at critical, creative, and innovative thinking and genuinely engage with others–things machines can’t do well.” We discuss his new book and how to survive in the age of smart machines. (August 9, 2017 broadcast)

Edward Hess, co-author (with Katherine Ludwig), Humility is the New Smart: Rethinking Human Excellence in the Smart Machine Age