Can a business change its culture?

Rob Miller wanted to shake things up: the president and CEO of Vermont State Employees Credit Union (VSECU) wanted to make his company more transparent. And he wanted to be more responsive to customers. First, he had to change the business culture. He talks about how you pursue passion and purpose and change the culture in “unexpected places.” (October 25, 2017 broadcast)

Rob Miller, president and CEO, VSECU